Fees

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Prepayment is required at least 24 hours before each appointment:

Panoramic Studio requires payment a minimum of 24 hours before booking unless otherwise stated (some jobs may require an earlier payment deposit to book depending on job size or booking day). I am happy to provide monthly payment options to customers who have shown a consistent good record history working with Panoramic Studio. 

 

Cancellation Fee / On-Site Cancellation / Delay Fee:

* A Minimum 24-hour notice is required for cancellation of any appointments unless otherwise stated.

* Any cancellations made within 24 hours of the appointment time are subject to a $30 cancellation fee.  

* If a property is not ready or accessible upon arrival, and rescheduling is required, a 50% cancellation fee will apply (50% of the total proposed billed amount which includes any extra mileage fees).

* Up to a 100% cancellation fee may apply for cancellations of any aerial drone work. 

* A fee may be charged for delays due to unprepared properties, waiting for someone to unlock the door, incorrect lockbox numbers, no one home, etc.

* The above cancellation policy may change for larger jobs or jobs that are booked on special days. In this case, you will be notified at the time of booking.

 

Mileage fees (beyond Kitchener and Waterloo):

To view the service area map which displays the extra costs for mileage, click here

 

Photo and floor plan fees for properties over 3000 square feet:

For extra fees for larger properties, please see the quote calculator in the main menu.

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Floor plan and measurement disclaimer:

Floor plans and measurements are not to scale. They are not meant to be architectural drawings.  All details and measurements intended to be relied upon should be independently verified. For the full disclaimer with details of how measurements are taken, please go to www.panoramicstudio.ca/disclaimer

 

24-hour turnaround:  

Unless otherwise stated, photos will be ready within 24 hours. (Photos taken on Saturday will be ready on the following Monday). Any extra services such as floor plans, and aerial photos may lengthen turnaround time.

 

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